Contact
We read every message. Whether you have a tip, a correction or a question, here is how to reach the desk.
- Editorial & general: editor@bitcoincasinosnews.com
- Corrections & licence changes: corrections@bitcoincasinosnews.com (see our corrections policy)
- Press, advertising & partnerships: press@bitcoincasinosnews.com (see how we handle advertising)
- Tips: a licensing action, an operator incident or a bonus change worth reporting? Send it to the editorial address above.
We aim to reply to editorial and correction messages within a few business days. For a tip you would like handled confidentially, say so — we protect sources, and we will not publish identifying details without your agreement. Corrections to a live licence status are our fastest queue: we act within 48 hours of confirming a change.
What to send, and where
A quick note on which address gets your message to the right place fastest:
- A correction or a licence change — the corrections address, with the page URL and, ideally, a link to the regulator register or terms page that shows the current position.
- A news tip — the editorial address; tell us if it is confidential.
- Advertising or a partnership enquiry — the press address; see advertise first for what is and is not on the table.
- Careers — if you would like to write or edit for the desk, our careers page explains how we work and how to introduce yourself.
- A responsible-gaming concern — if it is about your own or someone else’s gambling, please use the help routes on our responsible-gaming hub rather than waiting on an email reply.
Before you email us
A few common questions are already answered elsewhere, which may save you a wait: how we score casinos is on our methodology page, how we make money is on our affiliate disclosure, and dated fixes are logged on corrections. We are a review and news desk, not a casino or payment processor — we cannot access your account, process a withdrawal, or resolve a dispute with an operator; that has to go through the casino’s own support and, if unresolved, its licensing regulator.
What not to send
To keep the desk useful, please do not send us passwords, private keys, seed phrases, card numbers or other account credentials — we never need them and will never ask for them. We do not accept unlabelled “guest posts” or paid link insertions into editorial; commercial arrangements go through advertise and are always disclosed. Mass PR blasts with no crypto-casino angle are unlikely to get a reply. Anything abusive or threatening will not.
What we cannot help with
We do not provide financial, legal or gambling advice, and we cannot act on your behalf with a casino. If you are asking about a specific account issue, contact the operator’s support directly; if you believe an operator has broken its licence terms, its regulator’s public register (linked from our reviews) is the right place to escalate.
If you are worried about your own or someone else’s gambling, please start at our responsible-gaming hub — free, confidential help is available now. 18+.